Privacy Policy

Last updated: 22/07/2025

BioSync Solutions Ltd (“we”, “our”, or “us”) respects your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or contact us.

1. Who We Are

BioSync Solutions Ltd is a UK-based consultancy providing Microsoft 365 solutions for biotech and life sciences organisations.

2. What Information We Collect

  • Name, email address, phone number (via contact forms or email)

  • Company name, job role or title

  • Website usage data (e.g. IP address, browser type, cookies, analytics tools)

3. How We Use Your Information

We use your information to:

  • Respond to enquiries and provide services

  • Communicate updates and service changes

  • Improve our website and user experience

  • Comply with legal and regulatory obligations

4. Data Security

We implement technical and organisational measures to protect your data.

5. Your Rights

You can:

  • Request a copy of your data

  • Ask us to correct or delete your data

  • Withdraw consent to data processing

6. Contact

To exercise your rights or ask questions, contact:
📧 Contact@biosyncsolutions.com

Terms of Service

Last updated: [Insert Date]

These Terms of Service govern all work performed by BioSync Solutions Ltd (“we”, “us”) and apply to all consulting engagements with our clients (“you”).

1. Services

We deliver consultancy and implementation support related to Microsoft 365, SharePoint, Teams, and workplace automation.

2. Client Responsibilities

Clients agree to:

  • Provide timely access to systems, documents, and personnel

  • Respond to key decisions or queries within reasonable timeframes

3. Payment

  • Invoices are issued upon agreed milestones or project completion

  • Payment is due within 14 calendar days of issue

  • Late payments may incur a 2% interest per month

4. Confidentiality

All client data, documents, and discussions are kept confidential and not shared with third parties without prior written consent.

5. Limitation of Liability

We are not liable for indirect or consequential damages arising from the use of our services.

6. Termination

Either party may terminate the agreement with 14 days' written notice.

7. Governing Law

These terms are governed by the laws of England and Wales.